Privacy policy

Who we are

Selaras Systems installs sound, network, CCTV and IT systems in Bali, Indonesia. You can reach us at info@selarassystems.com or on WhatsApp at +62 812 3955 5597.

What we collect

Contact form: your name, email address, WhatsApp number if you give it, and your message.

WhatsApp and email: whatever you choose to send us when you contact us directly.

Visitor statistics: we count page visits with Umami, which runs on our own server. It doesn't use cookies and doesn't store your IP address or anything that identifies you.

Why we use it

Only to reply to your enquiry, prepare quotes, and arrange and support any work you ask us to do. We don't sell your data, and we don't add you to a mailing list.

Who else handles it

Form messages are delivered by Resend (email delivery) to our mailbox hosted by MXroute. The website runs on a server rented from Hetzner. If you message us on WhatsApp, WhatsApp (Meta) handles that conversation under its own privacy policy.

Some of these providers store data outside Indonesia. We only use them to run this website and our email.

How long we keep it

We keep enquiries for as long as we need them to deal with your request and any work that follows, and for up to two years after our last contact, unless the law requires us to keep them longer. Then we delete them.

Your rights

You can ask us to show you the personal data we hold about you, correct it, delete it, or stop using it. Email info@selarassystems.com and we'll reply within 3 x 24 hours, as the law requires.

Cookies

This website doesn't set any cookies.

Changes

If we change how we handle personal data, we'll update this page and the date above.